Front Office Agent

İş haqqında

- Welcome and check-in/check-out guests professionally and efficiently - Handle guest requests, inquiries, and complaints with professionalism - Ensure accurate billing and payment processing - Provide information about the hotel, local attractions, and services - Coordinate with other departments to ensure guest satisfaction - Maintain a neat and organized front desk area - Experience: Minimum 1 year in a front office or guest services role in hospitality - Language Skills: Fluency in Azerbaijani, English, and Russian - Technical Skills: Proficient in Opera PMS - Strong interpersonal and communication skills - Ability to work in a fast-paced, customer-oriented environment - Professional appearance and positive attitude